Shipping Policy

More than 600,000 products in stock

Q: Is shipping really free?

A: Yes, standard shipping is free

Q: How long does it usually take for my order to arrive ?

A: we usually ship your orders by UPS , Fedex , DHL , it can arrive you within 3-7days

Q: Can I change my delivery address?

A: Only if you contact us before the order has been dispatched. Once it leaves the warehouse, you are responsible for the shipment.

Q: What if my package is lost or damaged by the courier?

A: Good Supply is not liable for issues caused by third-party carriers (like UPS , Fedex , DHL). If a package arrives damaged, try to reject it upon delivery. Otherwise, contact their customer service immediately to start an investigation.

Q: Can you arrange second-day arrive shipping ?

A: we are sorry that we cann't supply this service now

Q: Where should I send my questions?

A: Email to sales@good-supply.com

Good Supply sells used surplus products. Goood Supply is not an authorized distributor, affiliate, or representative for the brands we carry. Products sold by Good Supply come with Good Supply's 2-Year Warranty and do not come with the original manufacturer's warranty. Designated trademarks, brand names and brands appearing herein are the property of their respective owners. This website is not sanctioned or approved by any manufacturer or tradename listed.
Rockwell Disclaimer : The product is used surplus. Good Supply is not an authorized surplus dealer or affiliate for the Manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because Good Supply is not an authorized distributor of this product, the Original Manufacturer's warranty does not apply. While many Allen-Bradley PLC products will have firmware already installed, Good Supply makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. Good Supply also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from Rockwell, its distributors, or any other source. Good Supply also makes no representations as to your right to install any such firmware on the product. Good Supply will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.