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More than 600,000 products in stock
More than 600,000 products in stock
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Returns and Exchanges

Return Eligibility & Deadlines
  • How long do I have to return an item? 30days if it is our error , 7days if it is your error (ordered wrong part or not needed)
    The Return Process

    • How do I start? Submit a request by email to sales@good-suppy.com

    • How do I ship it? we will give you RMA and shipping label . and shipping cost will be paied by you if it is your error 

    Costs & Refunds

    • Are there fees? A 15% operating fee applies to customer errors 

    • Are shipping costs refunded? No

    • How long does a refund take? Inspection takes about 3 business days; the refund typically hits your account 1 week after approval.

    • Can I do an exchange? Yes , but there will be extra operating cost and shipping cost , please eamil us sales@good-supply.com

     

    Good Supply sells used surplus products. Goood Supply is not an authorized distributor, affiliate, or representative for the brands we carry. Products sold by Good Supply come with Good Supply's 2-Year Warranty and do not come with the original manufacturer's warranty. Designated trademarks, brand names and brands appearing herein are the property of their respective owners. This website is not sanctioned or approved by any manufacturer or tradename listed.
    Rockwell Disclaimer : The product is used surplus. Good Supply is not an authorized surplus dealer or affiliate for the Manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because Good Supply is not an authorized distributor of this product, the Original Manufacturer's warranty does not apply. While many Allen-Bradley PLC products will have firmware already installed, Good Supply makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. Good Supply also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from Rockwell, its distributors, or any other source. Good Supply also makes no representations as to your right to install any such firmware on the product. Good Supply will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.